How we work

Affordable and serious — they're not opposites.

We calculate transparently instead of with markups. We only promise what we can actually deliver. And we give every project a framework that holds before and after handover. Here's what that means concretely.

Price & payment

Fixed price. Instalments. No surprises.

Every project starts with a clear fixed price in the offer. What we agree on stands — additional charges only if you yourself request extras. Payment in instalments after milestones, so you never pay for something that isn't ready yet.

For smaller projects

50% on order confirmation, 50% on handover. Simple and predictable.

For larger projects

30% deposit, 30% after the first development milestone, 40% on handover. You pay step by step — we deliver step by step.

Consultation, concept & quote free

First call, worked-out concept and written quote are non-binding and free — even when the concept takes us a few hours of work. The actual project only starts once you say yes.

After handover

Lifetime bug fixes — included.

If something we built stops working, we fix it free of charge. For as long as Acoula exists and you keep using the product — no maintenance contract, no fine print.

Included

  • Genuine code defects in our code
  • Critical security patches in the libraries we use
  • 24/7 availability when your product is live and breaks down

Not included (understandably)

  • New features, expansions or design changes
  • Content updates (new copy, images, small UI tweaks)
  • Adjustments to code that someone else has modified afterwards

Don't want to deal with any of it?

Optional: maintenance contract.

Bug fixes are reactive — we step in when something is broken. A maintenance contract makes it proactive: everything stays current, changes are bundled in, and we respond with a clear commitment.

Regular updates of all libraries and frameworks — even when nothing is broken
Content changes covered by flat rate (copy, images, smaller UI tweaks)
Guaranteed response time even outside acute outages
Proactive monitoring of performance and stability

Worth it especially if your product is business-critical or you regularly need small changes without filing a new request every time.

View in configurator

Ownership & freedom

What we build is yours. Truly.

At the end of every project, you receive the full source code. No licensing model, no dependency on us. If you ever want to continue with someone else — no problem.

Full source code

Repository handover including documentation. Everything we wrote belongs to you.

Free choice of hosting

Host with us, with your existing provider, or in your own infrastructure — no obligation.

Open-source stack

We build with established open-source technologies. No expensive licences, no vendor lock-in to proprietary platforms.

Architecture

A website today. Maybe more tomorrow.

We build in a way that lets your project grow with you. Clean modular code, documented interfaces, clear separation between logic and presentation. That makes future expansions easier and cheaper than starting from scratch.

Honestly

A web app still won't ever become a desktop app, and some fundamental architecture decisions can't be reversed afterwards. If we know early which direction your project might grow long-term, we make those decisions accordingly. Just ask us in the first call.

Legal certainty

GDPR is standard, not an upcharge.

We develop with privacy in mind from day one. EU data hosting, no trackers without consent, no US cloud unless necessary. So you don't have to worry about cease-and-desist letters and compliance audits.

Sounds like what you're looking for?

Tell us via the project configurator what you have in mind. Within a few days you'll have a concrete, free offer.